Upgrading the Intelligent Document Processing with GenAI

06 May, 2024 / 3 minutes read

Generative AI (genAI) is reshaping many business processes, particularly in Intelligent Document Processing (IDP). As organizations continue to grapple with vast amounts of structured and unstructured data, leveraging genAI for document processing has become more crucial than ever. Here’s how genAI is influencing the IDP landscape, the types of documents it excels at processing, the challenges it faces, and how SenseTask is helping businesses stay at the forefront of these advancements.

Generative AI demonstrates rapid learning in processing documents that are consistent in structure and have well-defined data patterns. Here’s a deeper explanation of why this happens and the challenges faced when processing documents with varying structures:

Fast Learning with Structured Documents

Pattern recognition

In documents like invoices, receipts, or standardized forms, the placement of information (like dates, total amounts, customer details) often follows a predictable pattern. Generative AI algorithms can quickly identify these patterns across multiple examples, making data extraction faster and more accurate.

Template-based learning

When templates don't change significantly across documents, AI can create a reliable mapping to extract data, improving both speed and accuracy.

Limited anomalies

Structured documents tend to have fewer anomalies (errors or unusual arrangements), reducing the complexity of processing and making automated systems more effective.

Challenges with Varying Document Structures

Complex layouts

Unstructured documents, such as emails, letters, or creative reports, often contain information in varied and non-linear ways. The AI struggles to create a unified understanding of where key data points are located.

Unpredictable Patterns

Documents like contracts or legal documents may have similar clauses or terminology, but their arrangement and phrasing vary significantly across industries and cases. This inconsistency makes it hard for the AI to generalize from one document to another.

Insufficient training data

Generative AI requires a significant amount of training data to recognize new or unique structures effectively. In cases where there's limited data or high variability, the AI can have difficulty extracting relevant information with accuracy.

Contextual understanding

Some documents require nuanced comprehension to accurately extract and categorize data. For instance, differentiating between a person's name and a business name or interpreting clauses in legal documents is challenging without human-like understanding.

Improving Accuracy in Variable Document Structures

Hybrid models

Combining machine learning with rule-based processing or human validation helps improve accuracy. For instance, human reviews can refine AI predictions and create a feedback loop for continuous improvement.

Adaptive learning

Continuous training using feedback loops helps the AI adapt to new templates and patterns, reducing errors over time.

Domain-specific training

Focusing on training AI with domain-specific data enables better pattern recognition in niche industries, helping to navigate varied document types.

Overall, generative AI is effective in structured documents due to the clarity and predictability of patterns. In contrast, with documents that have variable structures, it requires additional support through hybrid models or adaptive learning to achieve high accuracy.

Pros and cons of Generative AI in document processing


  1. Speed and Efficiency: Automation drastically reduces processing time, enabling swift data extraction and analysis.
  2. Scalability: Handles large volumes of documents seamlessly, from small businesses to enterprises.
  3. Consistency: Reduces human error, providing consistent output across documents.


  1. Cost of Implementation: Implementing genAI requires an initial investment in infrastructure and training data.
  2. Maintenance: Requires continuous model refinement and retraining to ensure accuracy.

SenseTask: Staying up-to-date with cutting-edge technologies

SenseTask is leading the way in IDP by harnessing the latest in generative AI technologies. Here's how it helps businesses navigate this dynamic landscape:

Adaptive learning algorithms

SenseTask incorporates adaptive learning algorithms that improve over time. By using continuous feedback loops, it becomes more accurate and responsive to changing document templates.

Customizability and integration

SenseTask integrates seamlessly into existing workflows. It can be customized to handle specific document types, reducing time to implementation and improving the quality of processing.

Human-AI collaboration

By blending human insight with AI efficiency, SenseTask ensures that errors are minimized. Humans validate and refine AI-generated outputs, creating a cycle of continuous improvement.

Multilingual and multiformat support

SenseTask’s support for various languages and document formats ensures that businesses can handle diverse documents from global markets.

Conclusion: Embracing the future of Intelligent Document Processing

Generative AI is undeniably shaping the future of intelligent document processing. Its ability to quickly and accurately handle structured data is unparalleled, but challenges in unstructured data and adaptability persist. SenseTask remains a key player in this evolving field, offering a solution that leverages adaptive learning and seamless integration to deliver unparalleled document processing performance. Embrace this transformation and ensure your business is ready for the future of IDP with SenseTask.

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